|Primary Internet Connection (Melbourne)||100%||Operational|
|Secondary Internet Connection (Melbourne)||100%||Operational|
|Primary Internet Exchange (Melbourne)||100%||High Latency|
|Secondary Internet Exchange (Melbourne)||100%||Operational|
Status updates and incident reports may be delayed up to 30 minutes depending on the technical issue at hand. Please scroll down for past incident reports.
- September 09, 2018
Port Melbourne Core Router Rebooted
We noticed our core routers rebooted between 5:00am - 5:10am AEST, customer may have experienced a 5-10mins outage window while our backbone automatically started backup.
ACTIONS TAKEN: Disable netflow services and reported issue with responsable hardware vendors.
STATUS: Waiting on bug fix to be released.
- July 14, 2018
Burnside Power Upgrades
Melbourne ISP was able to perfrom power mains upgrade while keeping the Burnside Tower online 100% using barttery backup units and generators.
- April 19, 2018
Port Melbourne Router Outage
We're investigating a random reboot issue with one of the core devices that handle 20% of our internet traffic.
ISSUE RESOLVED: Bug fix provided by hardware vendor.
Global Network DNS Resolver
Our internal DNS servers primary-ns and secondary-ns are experiencing IP Address resolution issues.
ISSUE RESOLVED: Conditional forwarders configuration file corrupt.